This Privacy Policy is created to explain how we use personal information collected when you visit Madameluxe. We value your privacy and are committed to protecting the confidentiality and security of your data as a site visitor or customer.
By visiting and using our website, you have agreed to the terms outlined in this Privacy Policy. We recommend checking this page regularly as the privacy policy terms of Madameluxe may change at any time.
Information Collection and Use
We may collect personal information such as name, email address, and other relevant details when you interact with our website or use our products. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To follow up with them after correspondence (email or phone inquiries)
When signing up without a social login, we require minimally your name and email.
When placing an order, we require your mobile number and shipping address to ship your order to you and for us to contact you with regards to your shipment if needed.
Your name, mobile number and shipping address is shared with our courier service providers so they can ship your order to you.
If you decide to pay by credit card, we will require your Credit Card number. We do not send your credit card details to our servers.
Xendit is our payment gateway and all data are sent to them directly from your device.
Xendit has been certified by the Payment Card Industry Data Security Standard (PCI-DSS)
You can find out more of Xendit certifications at https://www.xendit.co/id/
All information described above is procssed as described in the previous section
Protect Your Information
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via WordPress and WooCommerce technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Data Information Deletion Request Rights
We keep user information as long as the user account is active, following the applicable laws. We use this information for analysis and data processing to provide offers and services that suit the needs of users in Indonesia. To find out what data we collect.
However, users can request to delete their account, which will result in the deletion of user information. App users can request the deletion of personal data under the following conditions:
Users request account deletion by contacting our customer service at madameluxeidn@gmail.com.
Madameluxe will check or review whether the user’s request is eligible for approval.
The user account review process takes at least 3×24 hours.
Once approved by Madameluxe, the user account will be deleted and cannot be restored.
We will delete all user data and personal information stored on Madameluxe (except transactional data for financial audit purposes).
UPDATES TO THIS POLICY
Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at Whatsapp : 08118177077
