Thank you for visiting our website. Before shopping, please carefully read the Terms and Conditions for using this website first. By using and shopping on our website, it means that you agree to the specified terms and conditions.
Madameluxe has the right to change, modify, update, alter to any section of site that may applicable without any information. The price may change or update any time. If there’s any mistake to product price, Madameluxe has the right to cancel the order. By agreeing, you will accept to be bound by any changes, modifications, alteration, and updates that may happen. We suggest you to periodically check this page to keep up with updates from us.
Terms And Conditions of Use:
We guarantee the security of your personal data when using our website.
If you receive verification code, password or other information that is part of our security procedures, you must maintain the confidentiality of that information and must not disclose it to third parties.
You must comply with the site’s terms of use when using this site. Regarding data security, filling out order forms, and transaction security, you can read more in the Privacy Policy.
Terms And conditions of purchase:
Product orders through the Madameluxe payment gateway can be made everyday within 24 hours. For orders on Sunday/Holidays and outside operational hours, orders will be entered in the queue and processed on the next working day.
Transactions made through the site will be confirmed via email.
Product prices are subject to change according to Madameluxe’s policy without prior notice.
Terms And Conditions of Payment:
Madameluxe reserves the right to reject customer transactions considered unacceptable.
Customers can make manual payments for their orders through bank transfer, virtual accounts, and e-wallets specified on the checkout page.
Terms and Conditions of shipping:
Payment Confirmation: Delivery of orders will be processed after payment verification. Customers can monitor the order status through the order history.
Processing Time: Orders will be processed on business days during regular working hours, following the existing queue.
Shipping Time: All orders will be processed within 1-3 business days but it is possible that orders may be handed to the courier on the same day. To calculate the total delivery time, consider the courier’s delivery time.
Responsibility for Delays: We are not responsible for delays caused by courier errors or force majeure such as natural disasters, floods, riots, etc.
Tracking Information: The tracking number will be informed through our system via email.
Compensation for Losses: Any losses resulting from errors by madameluxe or the delivery courier will be fully compensated.
Courier Services: Product delivery is facilitated through the following courier services : Lion Parcel Express And JNE
